Policy & Discounts

Class Policy

We do not offer refunds for classes so please be absolutely sure you can attend the date (s) you booked – otherwise we recommend not booking. We will provide classes as credit through our partner, Happy Learning Education Center who provides a myriad of additional courses.

Make-Up Policy

Since we schedule and set up workstations in advance, we ask that you give us prior notice if you’re unable to attend your class. Please provide 24 hours’ notice if you cannot attend your class. For illness, same-day notice is required before the start of class.

Number of Make-Up Classes:

Students may use two make-up classes per Semester (within 5 months) when advance notice is given. Without notice, the absence will be considered a ‘no-show’ and the make-up opportunity will be lost.

Thanks for your understanding!

You must book your make-up class within your Semester period. We can arrange a make-up for you

anytime we are open as long as their is availability in the time slot.

We are unable to provide refunds but can provide credit for missed classes or absences through the attendance of other courses within the Happy Learning Education Center.

As a small business, managing missed classes and schedule changes can be challenging. We appreciate your support in following our policies and thank you for your understanding.

Emergency Situations:
In the event your child is severely injured (e.g., broken limb) or a family emergency (e.g., funeral) prior to starting a weekly class a credit may be issued and/or the start date shifted. A credit may be issued for the value of the unused portion. Any credit issued under the above circumstances will expire after 6 months.

Schedule Conflicts:
We expect parents to attend the programs that they book – otherwise we recommend not booking until you know can attend.

Regular Programs:
In the event a schedule conflict arises we may consider a temporary pause of a few weeks with advance notice (2 weeks)

We work very hard to ensure a fair and equitable solution for all.

Our philosophy is simple "what we do for one we need to be able to do for all".

Discounts Policy

We introduced a new Discount Program policy to make our programs more accessible and rewarding for all families.

SINGLE STUDENT DISCOUNTS:

Parents enrolling a single child in multiple programs and receive a similar discount to those registering multiple children.
Families registering two or more children will continue to receive 10% off the second and third child’s registration.
Families registering a single child in two or more programs or camps will receive 10% off the second and third program.
Multiple program discounts will apply to Extended Care fees (10% off)
To qualify, all programs must be registered in the same transaction.

HOW SINGLE STUDENT DISCOUNTS WORK:

Enrol in 1 Program = Full price
Enrol in 2 Programs = First program at full price, second program 10% off
Enrol in 3 Programs = First program at full price, second and third program 10% off
Enrol in 4 or more Programs = First program at full price, second, third, and each additional program at 10% off

GOOGLE REVIEW DISCOUNTS:

Leave a Google Review = Get $10 Off
We offer a one-time $10 credit when you leave us a brief review on Google.
How to Redeem Your Google Review Discount:
After submitting your review, send us the link or show us and we'll apply it for you!

PARENT REFERRAL DISCOUNTS:

Request an initial Trial Class = $10 Credit per family.
Refer New family or Friend = you and your family or friend receive a $10 credit.

DISCOUNT POLICY INFORMATION:

New referral credits will be valid for 5 months from the date they are issued.
Any referral credits issued before this change will retain their original value and will remain valid for 6 months from date of being issued.
Referring parent must be an existing customer
No limit on the referral amount or the number of referrals
All discounts are applied to lower cost programs and program discounts cannot be combined.

Camp Referral Discount Policy

CAMP REFERRAL DISCOUNTS:

Weekly Family or Friend Camp Program Referral (Register for one or more weeks) = $25 Camp Credit
PA Day or Winter Camp = $10 Credit
Receive a $10 credit when a referred family registers for a PA Day or Winter Camp.
Summer or March Break Camp = $35 Credit
Receive a $35 credit when a referred family registers for a full-week Summer or March Break Camp.
Birthday Party = $25 Credit
Refer a family that books a birthday party with Smart Kids Robotics and receive a $25 credit.
Birthday Party Host = $15 per Child
Host a birthday party with us and receive a $15 credit for each party guest who subsequently registers for one of our programs.

Privacy Policy- Terms of Use

Types of Information We Collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and usage history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How We Collect The Information

When you agree to use our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why We Collect This Information

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How we store, use, share and disclose information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Communicating To Site Visitors

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Cookies and other tracking tools

We may track personal information through the use of cookies. Cookies are small pieces of data stored on user’s browsers. They are used to keep track of the settings users have selected and actions they have taken on a site.

We use cookies to:

To provide a great experience for site visitors and clients
To identify registered members (users who registered to your site).
To monitor and analyze the performance, operation and effectiveness of our website
To ensure our website is secure and safe to use.

Third-party services, such as Google Analytics or other applications offered through the Wix and Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information.

Withdrawing Consent

If you don’t want us to process your data anymore, please contact us by email to: learn@smartkidschess.com

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at learn@smartkidschess.com.

This website is owned and operated by Smart Kids Chessand is hosted on the Wix platform. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors [description of what is offered on your website]. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

USING THE WEBSITE

In order to use our website and/or receive our services, you must be at least [add number] years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

SERVICES AND MATRERIALS

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Smart Kids Chess. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

You recognize and agree that by uploading any content (including, but not limited to designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, interfaces, text and literary works) through any means to the website, you confirm that you own all the relevant rights or received the appropriate license to upload/transfer/send the content. You agree and consent that the uploaded/transferred content may be publicly displayed at the website.

ACCESS

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time.

LIABILITY AND INDEMNIFICATION

You agree to indemnify and hold [website owner] harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

To the maximum extent permitted by applicable law, in no event shall [website owner], be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, [website owner] assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review this page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

You agree to receive from time-to-time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.

REMEDIES

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Ontario without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Ontario.

Andre Champagne

learn@smartkidschess.com